PRIVACY POLICY
INTRODUCTION
Your privacy is important to us, and therefore, through this document, we explain what data we collect from users, how we use it and for what purpose, among other indications.
For your information, we will never ask you for more information than we actually need for the requested services; we will never share it with third parties, except by legal obligation or with your prior authorization; and we will never use your data for a purpose not previously indicated.
As a user, you should carefully read this Privacy Policy regularly, and whenever you enter your personal data, because this document may be modified since the provider may change any type of information that appears on the website in order to comply with current regulations or to update the policy, and without there being an obligation to previously notify or inform users, publication on the provider's website being sufficient.
RESPONSIBLE FOR THE TREATMENT
Identity: SISTEL OSONA, SL (also the provider)
NIF: B63313332
Postal address: C/ Bac, 46 Baixos, 08510, Roda de Ter, Barcelona
Email: admin@sistelosona.com
As the person responsible for the website, and in accordance with the provisions of Regulation (EU) 2016/679, of April 27, 2016 (RGPD), relating to the protection of natural persons with regard to the processing of personal data and the free movement of such data, as well as with the rest of the current regulations on the protection of personal data, and with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), we inform you that the necessary security measures, both technical and organizational, have been implemented to guarantee and protect the confidentiality, integrity and availability of the data entered.
METHOD OF OBTAINING DATA, WHAT DATA WE COLLECT AND ITS PURPOSE:
The data we collect, the way we obtain it and the purpose of the processing are as follows:
1. Contact forms and/or information requests:
- Data collected: name, email, telephone
- Purpose: to answer queries and/or provide the information requested by the User.
- Legitimation: user consent
2. Execution of the contractual relationship and similar administrative, tax and accounting procedures necessary according to current legislation:
- Data collected: name and surname, telephone number, address, ID card, email, signature
- Purpose: to internally manage commercial, tax and administrative tasks
- Legitimation: consent of the interested party and contractual relationship
The photographs published on the website are the property of SISTEL OSONA, SL.
You can revoke your consent at any time by sending a letter with the subject “Unsubscribe” to the email address indicated.
In accordance with Law 34/2002 (LSSICE), SISTEL OSONA, SL does not engage in SPAM practices, therefore, it does not send commercial emails that have not been previously requested or authorized by the User. Consequently, in all communications received from the provider, the user will have the possibility of canceling their express consent to receive communications.
We will not process your personal data for any purpose other than those described above, except by legal obligation or judicial request.
Your personal data will not be processed for automated decision-making.
Failure to provide the requested personal data, or failure to accept this privacy policy, means that it is impossible to fulfill the purposes described above.
In cases where there is a prior contractual relationship between the parties, the legitimacy to carry out the administrative, tax and accounting obligations that are necessary under current legislation will be the commercial relationship previously established between the parties.
DATA RETENTION PERIOD:
Your data will be kept for as long as the purpose for which it was collected lasts, by legal obligation or judicial request, and until you withdraw your consent or exercise your right to deletion, opposition or limitation of processing. However, we will keep your data for the periods legally established in the applicable provisions.
RECIPIENTS OF ASSIGNMENTS OR TRANSFERS:
The information you provide us through this site will be hosted on the servers of SISTEL OSONA, SL, contracted to the company that provides the web hosting service. The processing of data by this entity is regulated by a data processing contract between the provider and this company.
SISTEL OSONA, SL does not transfer or communicate any data, either inside or outside the European Union. The provider will only provide information to the security forces and bodies under court order or by legal obligation, without prejudice to being able to block or cancel your account if there are indications of the commission of any crime by the user. The information provided will only be that which the provider has at that time.
RIGHTS OF INTERESTED PERSONS:
As a user/interested party, you can request the exercise of the following rights before SISTEL OSONA, SL, by writing to the postal address indicated in the heading or by sending an email to admin@sistelosona.com, indicating as the subject:
"DATA PROTECTION: RIGHTS OF THE AFFECTED PARTIES".
Rights:
- Right of access: allows the interested party to know and obtain information about their personal data subject to processing.
- Right of rectification: allows you to correct errors and modify data that turns out to be inaccurate or incomplete.
- Right to erasure ("right to be forgotten"): allows you to delete data that is inadequate or excessive.
- Right of opposition: the interested party's right to oppose the processing of their personal data or to request its cessation.
- Right to limitation of processing: implies the marking of the personal data retained with the purpose of limiting its future processing, for the exercise or defense of claims.
- Right to data portability: allows you to request that the data being processed be provided to the interested party or transmitted directly to another controller, in a structured, commonly used and machine-readable format.
- Right not to be subject to automated individual decisions (including profiling): right not to be subject to a decision based solely on automated data processing that produces legal effects or significantly affects you.
As a user, you have the right to withdraw the consent granted at any time. The withdrawal of consent will not affect the lawfulness of the processing based on the consent prior to its withdrawal.
Likewise, you have the right to file a complaint with the supervisory authority if you consider that your rights in relation to data protection have been violated (aepd.es)
ADDITIONAL INFORMATION
SAFETY MEASURES:
The data you provide us will be treated confidentially. The provider has adopted all technical and organizational measures, as well as all levels of protection necessary to guarantee the security of the processing of data and prevent its alteration, loss, theft, treatment or unauthorized access, in accordance with the state of technology and the nature of the data stored. Likewise, it is guaranteed that the processing and registration in files, programs, systems or equipment, premises and centers, comply with the requirements and conditions of integrity and security established in current regulations.
LANGUAGE
The language applicable to this privacy policy is Spanish. Therefore, in the event of any contradiction between any of the versions provided in other languages, the Spanish version will prevail.
The processing of the data of people who make a query through WhatsApp from SISTEL OSONA, SL will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the corresponding application in each case and previously accepted by the user.
SISTEL OSONA, SL will process your data in order to correctly administer your query, as well as any other purpose related to the administrative management of the service.
Your data will be shared with WhatsApp Ireland Limited, whose technical security measures ensure the confidentiality, integrity and availability of your information, as indicated in its own privacy policy. No further transfers are envisaged, except by legal obligation or judicial request.
Your data will be kept for as long as the purpose for which it was obtained lasts and, once it is no longer necessary, it will be duly blocked, archived and kept for the legally established time.
The use of SISTEL OSONA, SL's WhatsApp for sending content that is not necessary to respond to the query and that is illegal according to national or international regulations, that violates the fundamental rights of individuals and, in general, that contravenes the principles of legality, honesty, responsibility, protection of privacy, consumer protection and intellectual and industrial property rights is prohibited.
CHANGES TO THIS PRIVACY POLICY
SISTEL OSONA, SL reserves the right to modify this policy to adapt it to new legislation or jurisprudence.
REVOCABILITY
The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by communicating it to SISTEL OSONA, SL in the terms established in this Policy for the exercise of rights. This revocation will in no case be retroactive.
LEGISLATION
In general, the relationships between SISTEL OSONA, SL and the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction to which the parties expressly submit, with the Courts and Tribunals of Vic being competent for the resolution of all conflicts arising from or related to their use.
